Refund policy

30 days, no questions.

Last updated November 14, 2026

If CATch Pro isn’t right for you, ask for a refund within 30 days of buying it and you’ll get your money back in full. You don’t need to give a reason.

How to ask

• Use the link in your receipt email from Paddle, or look up your order at paddle.net. Paddle is our reseller and processes all refunds.
• Or email [email protected] from the address you bought with, and we’ll arrange it with Paddle for you.

What happens next

• The refund goes back to the card or account you paid with. Your bank may take 5–10 business days to show it.
• Your license key stops being valid. Please remove it in CATch under Settings › License; CATch goes back to the free version, and your session history stays on your Mac.
• After 30 days we may still help in special cases, like a duplicate purchase. Just ask.

This policy doesn’t limit any refund rights you have under the consumer law where you live.